About the SIA Door Supervisor Refresher Course

From 1 April 2025, this refresher course became mandatory for all Door Supervisors who want to renew their SIA licence.

Stratford Training Centre  delivers the Level 2 Award for Door Supervisors in the Private Security Industry (Refresher). This course helps current licence holders stay up to date with:

• New SIA rules
• Updated laws
• Modern safety practices
• Physical intervention requirements

The course includes theory and practical training to make sure you can continue working safely and legally.

Who Is This Course For?

This course is for:

• Current Door Supervisors who need to refresh their qualification
• Security professionals who want to stay compliant with new SIA standards

Course Contents

The refresher course covers two main units:

1. Principles of Working as a Door Supervisor (Refresher)

Topics include:

• Updated laws and professional responsibilities
• How to carry out safe and effective searches
• Safeguarding vulnerable people
• Counterterrorism awareness (including ACT e-learning)
• How to deal with incidents such as drink spiking

2. Physical Intervention Skills (Refresher)

Topics include:

• Updated physical intervention techniques
• Managing risks during interventions
• Conflict management
• Handling aggressive behaviour safely
• Health and safety best practice

Assessment & Examination

Theory Exam

• 35 multiple-choice questions
• 55 minutes
• Pass mark: 32 out of 40 (71%)
• Supervised under exam conditions

Practical Assessment

You must show you can:

• Use physical intervention skills safely
• Manage conflict situations
• Apply safe techniques correctly

You must pass both theory and practical to receive your certificate.

Examination Resits

• No pass – no retake fee ( free retakes)
• Pass rate is over 95%
• Results available same day

Booking Procedure

You can book by:

• Email
• Website
• Telephone

Your place is confirmed only after:

• You submit the registration form
• You pay the deposit

Refund Policy

• Full refund if cancelled within 24 hours of booking
• No refund after 24 hours
• If you arrive late or do not attend, you lose your place and no refund is given
• 100% attendance is required

SIA Licence Renewal Information

Your SIA licence does not renew automatically.

You must apply for renewal if you want to keep working.

Reasons you may not be approved:

• A new criminal offence
• Changes in SIA licensing rules
• Expired licence (you must apply as a new applicant)

Background Checks

The SIA will:

• Check your identity again
• Run a criminal record check
• Possibly ask you to visit a UK Post Office for ID verification

When to Apply

• You can apply 4 months before your licence expires
• Applying early does not shorten your licence
• Any remaining time is added to your new licence

Cost

• Renewal fee: £204
• Some applicants may get a 50% discount if they already hold another active SIA licence

Employer Support

Your employer may:

• Pay your fee
• Submit your application
• Ask you to link your SIA online account

Why Choose Stratford Training Centre  ?

• Expert trainers with real industry experience
• Updated course content following the latest SIA rules
• Comprehensive support to help you pass

FAQs (Full List)

1. What is the Door Supervisor Refresher Course?

It is the Level 2 Award (Refresher) designed to update the skills and knowledge of licensed Door Supervisors so they meet the latest SIA standards.

2. Why do I need to take this refresher course?

Because from 1 April 2025, it became mandatory for renewing your SIA Door Supervisor licence.

3. Is this course mandatory for all Door Supervisors?

Yes — if you want to renew your Door Supervisor licence.

4. What are the key changes to the SIA licence renewal process?

• Updated training requirements
• New background checks
• Mandatory refresher training
• Possible Post Office ID checks

5. What topics are covered in the refresher course?

• Updated laws
• Search procedures
• Safeguarding
• Counterterrorism
• Drink spiking awareness
• Physical intervention
• Conflict management

6. How long is the course and what are the assessments like?

• Theory exam: 35 MCQs, 55 minutes
• Practical assessment: physical intervention & conflict skills
• Must pass both

7. Do I need a valid first aid certificate to take the course?

Yes — you must have Emergency First Aid at Work (EFAW) or higher.

8. Can I do any part of the training online?

Yes — some learning (such as ACT e-learning) can be completed online, but practical training must be done in person.